IT Capacity processes personal data to deliver our services, answer your questions and keep our platform secure.
What we collect
Name, email address, phone number and company details you give us, plus the description of your project and any codebase you upload.
The advisor
What you type into the advisor on our home page, your idea and your answers, is stored with your project together with the advisor's replies, so your roadmap comes back when you reload the page. The project is linked to the strictly necessary itc_visitor cookie in your browser, not to a name or an account. Start over removes the project from view in this browser.
Email me my roadmap
When you ask us to email your roadmap, we use your email address once to send it and do not store it in our database. To prevent repeated sends, the server keeps a one-way hash of the address in its memory to count sends within a day; it never leaves the server and is lost when the server restarts. The IT Capacity team receives a notice with your address, the project and whether you ticked the box allowing us to contact you. We only contact you about your project if you ticked it.
Contact form
When you send a question through the contact form, your name (if you give it), your email address and your question go by email to the IT Capacity team so we can answer you. We do not store them in our database.
Plan a free session
When you ask for a free session, your name (if you give it), your email address, your message and the roadmap of your project go by email to the IT Capacity team so we can plan the session. We do not store your name, email address or message in our database.
Why we process it
To prepare your roadmap, to answer your request, to invoice work we carry out, and to meet our legal obligations.
How long we keep it
Project material for as long as the engagement runs and for the statutory retention period afterwards. Uploaded code is deleted on request.
Who we share it with
Processors that host our platform, under a processing agreement. We never sell your data.
Processors we use
Microsoft hosts this site, our API and our database in Azure data centres in the EU, runs the AI model behind the advisor through Azure OpenAI, and delivers our email through Microsoft 365. The AI model may process requests outside the EU, under Microsoft's safeguards for international data transfers. Sentry receives technical error reports from this site, stored in the EU, without the content of your conversation or your email address.
Your rights
You can request access, correction, deletion or export of your data at any time, and lodge a complaint with the Dutch Data Protection Authority.
Contact
Write to the address in our footer for any privacy question.